Who We Are
Magic Care Agency provides home care services for individuals who need support within the comfort of their own homes. We are an organisation that upholds a culture of caring and strive to deliver care that effectively improves the quality of people’s lives, their independence and wellbeing. Our team is committed to promoting service users’ independence, dignity, and choices within their homes.
Our Mission
Magic Care Agency is dedicated to providing exceptional person-centred care and support, empowering individuals to lead fulfilling lives in the comfort of their own homes.
Our Vision
To be the leading domiciliary care provider known for our compassionate team, commitment to promoting independence and dignity, and fostering a culture of respect and empowerment.
Our Core Values
Person-Centred
We recognise the inherent worth and dignity of each person we serve, honoring their unique preferences, beliefs and background.
Compassion
We approach every individual with empathy, kindness, and understanding, ensuring they feel valued and respected.
Integrity
We uphold the highest ethical standards, honesty, and transparency in all our interactions with clients, families, and staff.
Excellence
We are committed to delivering top-notch care that exceeds expectations, continuously seeking ways to improve and innovate our services.
Collaboration
We foster a collaborative environment where teamwork, communication, and cooperation are valued to provide effective and holistic care to our clients.
Empowerment
We strive to empower individuals by promoting their independence, autonomy, and involvement in decisions regarding their care.